About ICASA:

The Independent Communications Authority of South Africa is an independent regulatory body of the South African government, established in 2000 by the ICASA Act to regulate both the telecommunications and broadcasting sectors in the public interest.

The legislation empowers ICASA to grant licences, monitor licensee compliance with licence terms and conditions, develop regulations, plan and manage the radio frequency spectrum and protect consumers.

We are also mandated to receive complaints from the public about poor services provided by telecommunications, broadcasting and postal services licensees. We facilitate the resolution of these complaints or refer them to the Complaint and Compliance Committee.

ICASA was established in July 2000 as a merger of the South African Telecommunications Regulatory Authority (SATRA) and the Independent Broadcasting Authority (IBA).

We’re a Chapter 9 institution (an institution that supports democracy) in terms of the South African Constitution, and a portfolio organisation of the Department of Communications.